Data Privacy Statement
The Special Needs Trust Company Limited (SNTC) is committed to protecting the confidentiality, accuracy and security of the personal data provided to us in accordance with the Personal Data Protection Act 2012 (PDPA). This Data Protection Statement (“Statement”) aims to assist you in understanding how we collect, use, disclose and/or process your personal data.
Please note that this Statement supplements but does not supersede any other consents you may have previously provided to us and/or which you may provide to us in the future.
We may from time to time update this Statement to ensure that it is consistent with future developments and/or any changes in legal or regulatory requirements. Subject to any rights that you may have at law, you agree to be bound by the prevailing terms of this Statement as updated from time to time on our website. You may wish to visit our website regularly for updated information on the handling of your personal data.
1. Personal Data
In this Statement, personal data refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which an organisation has or is likely to have access. This may include unique identifiers (e.g. NRIC number, passport number); as well as any set of data (e.g. name, age, address, telephone number, occupation, etc.), which when taken together would be able to identify the individual.
Your personal data includes your data, as well as that of third parties which you provide to us for the purposes listed in Para 2.
2. Purposes for the Collection, Use and Disclosure of Your Personal Data
Generally, the personal data which we collect from you may be collected, used, disclosed and/or processed for the following purposes:
i. To determine your and/ or the client’s eligibility for SNTC’s services
ii. To perform the services and execute our obligations under the services that you / the client are/ is subscribed to
iii. To provide you and/or the client with information relating to SNTC’s events and other services
iv. For data analysis, evaluation and policy making
3. Disclosure of Personal Data
We will take reasonable steps to secure your personal data against unauthorised disclosure. Subject to the provisions of any applicable law, your personal data may be provided, for the purposes listed above (where applicable) or any other purposes as consented by you, to other parties including but not limited to, the following:
i. our business partners and/or affiliates who perform services or functions for us in conjunction with our services to you, but only where there is an arrangement between us which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed;
ii. our professional advisors such as lawyers, auditors, accountants or consultants;
iii. Banks, financial institutions, secretarial agents, billing organisations and their respective service providers;
iv. Agents, contractors or third party services providers (whether in Singapore or elsewhere) contracted by us to provide operational services such as courier services, insurance, telecommunications, information technology, payment, market research, trend analysis, storage, archival, customer support investigation services or other services;
v. relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
vi. any other party whom you authorise us to disclose your personal data to.
4. Access and Correction of Personal Data
We will take reasonable efforts to ensure that any personal data we have about you is accurate and complete. However, this means that you must also update us of any changes to the personal data that you had initially provided to us in a timely manner.
You may request to access and/or correct the personal data currently in our possession or control by writing to us. Please note that there are circumstances where we are not required/able to act on such request as outlined under Section 21 and the Fifth Schedule of the PDPA.
We will require enough information from you and/or documents or other evidence supporting your request to verify your identity.
Please note that we may charge a reasonable fee for processing your requests to access your personal data.
5. Request to Withdraw Consent
You may in writing withdraw your consent for SNTC to use, collect or disclose the personal information which you have provided except that the right to withdraw such consent is not extended to any personal information provided by you to us pursuant to any legal and/or contractual agreement with SNTC.
6. Contacting Us
If you have any questions or feedback about our Data Privacy statement, please write to email@example.com.
If you would like to obtain access to and/or update your personal data records, or withdraw your consent, please speak with your case manager or contact us at 6278 9598 or firstname.lastname@example.org.
Changes will be posted on this page and your use of this Web
Site after such changes have been posted will constitute your
- To safeguard your personal data, all electronic storage
and transmission of personal data are secured with appropriate
- This site may contain links to other sites whose data
protection and privacy practices may differ from ours. We are
not responsible for the content and privacy practices of these
other websites and encourage you to consult the privacy
notices of those sites.
- This Web Site is maintained by SNTC.
- The materials located on this Web Site including the
information and software programs (the Contents), are
protected by copyright, trademark and other forms of
proprietary rights. All rights, title and interest in the
Contents are owned by, licensed to or controlled by SNTC.
Restrictions on use of Materials
- Except as otherwise provided, the Contents of this Web
Site shall not be reproduced, republished, uploaded, posted,
transmitted or otherwise distributed in any way, without the
prior written permission of SNTC.
- Modification of any of the Contents or use of the
Contents for any other purpose will be a violation of SNTC’s
copyright and other intellectual property rights. Graphics and
images on this Web Site are protected by copyright and may not
be reproduced or appropriated in any manner without written
permission of SNTC.
Disclaimer of Warranties and Liability
- The Contents of this Web Site are provided on an “as is”
basis without warranties of any kind. To the fullest extent
permitted by law, SNTC does not warrant and hereby disclaims
- as to the accuracy, correctness, reliability,
timeliness, non-infringement, title, merchantability or
fitness for any particular purpose of the Contents of this
- that the Contents available through this Web Site or any
functions associated therewith will be uninterrupted or
error-free, or that defects will be corrected or that this
Web Site and the server is and will be free of all viruses
and/or other harmful elements.
- SNTC shall also not be liable for any damage or loss of
any kind caused as a result (direct or indirect) of the use of
the Web Site, including but not limited to any damage or loss
suffered as a result of reliance on the Contents contained in
or available from the Web Site.
Right of Access
- SNTC reserves all rights to deny or restrict access to
this Web Site to any particular person, or to block access
from a particular Internet address to this Web Site, at any
time, without ascribing any reasons whatsoever.
- You agree that you will not:
- use any robot, spider, other automatic device, or manual
process to monitor or copy any pages within this website
or the Contents without SNTC’s prior written permission;
- use any device, software or routine to interfere or
attempt to interfere with the proper working of this
- take any action that imposes an unreasonable or
disproportionately large load on SNTC’s servers.
Links from this Web Site to other web sites
- This Web Site contains hyperlinks to web sites which are
not maintained by SNTC. SNTC is not responsible for the
contents of those web sites and shall not be liable for any
damages or loss arising from access to those web sites. Use of
the hyperlinks and access to such web sites are entirely at
your own risk.
- Hyperlinks to other web sites are provided as a
convenience. In no circumstances shall SNTC be considered to
be associated or affiliated with any trade or service marks,
logos, insignia or other devices used or appearing on web
sites to which this Web Site is linked.
Links to this Web Site from other web sites
- Except as set forth below, caching and links to, and the
framing of this Web Site or any of the Contents are
- You must secure permission from SNTC prior to
hyperlinking to, or framing, this Web Site or any of the
Contents, or engaging in similar activities. SNTC reserves the
right to impose conditions when permitting any hyperlinking
to, or framing of this Web Site or any of the Contents.
- Your linking to, or framing any part of this Web Site or
is deemed to be the case even after the posting of any changes
framing of this Web Site or any of the Contents.
- In no circumstances shall SNTC be considered to be
associated or affiliated in whatever manner with any trade or
service marks, logos, insignia or other devices used or
appearing on web sites that link to this Web Site or any of
- SNTC reserves all rights to disable any links to, or
frames of any site containing inappropriate, profane,
defamatory, infringing, obscene, indecent or unlawful topics,
names, material or information, or material or information
that violates any written law, any applicable intellectual
property, proprietary, privacy or publicity rights.
- SNTC reserves the right to disable any unauthorised
links or frames and disclaims any responsibility for the
content available on any other site reached by links to or
from this Web Site or any of the Contents.
accordance with laws of the Republic of Singapore.